STUDENT

Wyvern have been supplying DSA Students for over 20 years, and throughout this time we have built an extensive knowledge base of Assistive Technology, and supported 1000s of students through their studies.

MY STUDENT PORTAL

THE DSA PROCESS

Place Your Order

Submit your DSA2 Letter and we will process your order within 24 hours.

Upgrade

We have a wide variety of upgrade options available to you. You can view these through your portal.

Book Your Delivery

You can book your delivery online or with our delivery team.

Book Your Training

Whether you would like face-to-face or online training, we can cater to your needs.

Aftercare

We will continue to help you throughout the duration of your course.

WYVERN AND THE DSA

With a specialist team of Delivery Staff, Trainers and a dedicated Technical Support Team, we can offer everything a student needs to maximise the benefit of their equipment.

Download Ergonomics Brochure

Download DSA Brochure

Submit your DSA2 letter. Once received, we will check all of the paperwork is correct and process your order on to the system within 1 working day. A confirmation email will be sent to you outlining the next steps, such as payment of the £200 contribution if applicable. We may ask for additional information to ensure we can keep in contact with you throughout your student journey.

When placing your DSA order, you have the option to contribute additional funds to upgrade the equipment you are receiving. If you’d like to discuss your upgrade options, please get in contact with our Upgrades Team: 01432 271 233 (Option 2). You may also view the available upgrade items through your student portal, sign in details will be sent to you once your letter has been processed.

Once your order is finalised, and you’re ready to proceed, you can book in a delivery date. The delivery dates you will be offered will be within 10 working days from the date of order acknowledgement, this is subject to your availability.

If recommended for training, and if the Assistive Technology Trainer is the same as the Assistive Technology Provider, then an appointment slot(s) will be arranged within 10 working days of you receiving your Assistive Technology. We provide options for both online and face-to-face sessions adapting to your style of learning.

As part of the DSA Process, your equipment supplier will offer on-going support for your equipment, be it computer repairs or software troubleshooting.

SUBMIT YOUR DSA2 LETTER

For all students we will require a copy of the funding confirmation letter that you have received. This can be sent via post or email, or via the contact form below. Once received, we will check all of the paperwork is correct as required, and process your order on to the system, a confirmation will be sent to you, outlining the next steps, such as payment of the £200 contribution if applicable.

Please send a copy of your DSA2 Letter, along with any contact details (such as an alternative email address or your mobile phone number) to orders@wbs.uk.com.

STUDENTS

DSA INSURANCE

Your insurance policy covers all of the hardware supplied to you and includes the following benefits; Zero excess policy, Accidental damage, fire damage, liquid damage, malicious damage and theft, Full reinstatement of all hardware and software to at least the standard originally supplied, No claims limit and Worldwide cover.

The insurance is provided by Specialty Risks Limited. You can find out more about their insurance service by going to www.specialty-risks.com/about-our-insurance-services/ For the Terms and Conditions and a Summary of Cover, please click below. If you received your equipment between 1st October 2017 and 31st July 2021 please click here for a copy of your policy terms and conditions and here for a summary of cover.

With an increasing number of students deciding to purchase their machines from the open market, we have been increasingly requested to supply Accidental Damage, Theft and Breakdown insurance on 3rd Party Machines. As a result, we have discussed and arranged a system with our Insurers, Specialty Risks, to allow students to obtain a highly competitive quote for a combined Accidental Damage, Theft and Breakdown policy. To see about obtaining your Third-Party Cover, and for more information, please visit https://www.specialty-risks.com/dsa-equipment/

Terms & Conditions Summary of Cover

Despite challenging circumstances, every time I've asked Wyvern Business Systems for Help - they've been there to support. Exemplary!

Student

It was a job well done, I appreciated your time and patience and would like to say thank you.

An amazing company. I have a laptop through DSA to assist me with my university degree.Good customer service, fast service and very professional

Student

I've had two laptops from WBS and have always had great service and been very happy with the products. Would definitely recommend!

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